The Coaches Website is a full featured Content Management System with many add-ons available. But it is a system, and as such, has some rules.

And that is really the only catch, if there is one. Most site owners must deal with this same kind of rules where their website is concerned.

It is different than an old HTML site. But for every single thing that you CANNOT do in this system, that you COULD do in a plain HTML site, there are a dozen things that you CAN do in this that you could not do in an HTML site. The advantages are pretty clear.

We offer flat rate pricing. That means that there will also be limits to what we can do within the price of the contract. Usually these issues never come up. When they do, we let you know in a polite way and offer you other options.

We have more information about the limitations of the system under the Limitations link.

We won't turn nasty on you, and we will try to please you within reason. We're basically nice people, and want you to have the most successful website we can possibly help you achieve.

Refund Policy

Due to the nature of installed software setup, and the amount of time we have to put in each time an order is placed, we cannot offer full refunds on Coach Websites. 

We will do everything possible to ensure that your site goes live and that you are able to get it functioning effectively. We will go out of our way to help you have a live and useful website.

Refunds are offered only under the following conditions:

1. Up to 50% refund may be issued on the setup fee, if the site owner has requested, and participated in a training call. If the site owner has not participated in a training call, in an attempt to learn to use the system, no refund will be issued.

2. Refund of the monthly maintenance fee may be issued if delays on our part caused a site to be significantly late in being ready for launch. Refund will be issued as credit.

Refunds will not be issued for the following reasons:

1. I changed my mind. This is your choice. We did not cause it.

2. My site isn't earning. We teach you how to make it earn. It takes time to make that happen, but if you follow our instructions, your site can earn. Ask us for help if it isn't earning.

3. I'm too busy. Again, this is your choice. We told you ahead of time that it was going to take some time to get it to work right.

We love our clients. They are the greatest people in the world. These terms have been created not to punish our clients, but because these are terms we have had to develop to make the sites sustainable. Our profit margins on the sites is fairly low. Issuing refunds for things that were not something we caused is costly, and makes it so that we cannot offer the best service to our existing and future clients. If we cannot profit, we cannot afford to continue to go out of our way for those who need extra help, and we cannot improve the system long term for everybody.

We reserve the right to make exceptions on an individual basis.